PFRT - Product
field returns tracking system
A Field returns Tracking System is a
method for collecting field data for the purpose of calculating the
field reliability of the product and analyzing for trends .
Every company needs a method of collecting field data. The better the
collection system, the better able a company will be to respond to
reliability issues that show up in the field .
• Calculating field reliability
• Analyzing field data for trends
• Feeding the trend information back to
the design and test processes for the purpose of making improvements to
the system handle data for specific
customer as for many clients difrent Projects , The benefit of the
Field Returns Tracking System is to provide a system for evaluating a
product's performance in the field and for quickly identifying trends
to make improvements to the product .
more benefits are control of the product along the repair depo like
storeroom, visual inspection, repair, analize, subcontractors etc .
assistence to the troubleshooters by connecting to documents as well as
history of the serial number (specific product) or the history of
particular product type .
the system could be connected to shipping system for controling
upgrading releases of the product on customers sites .
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